Twin Cities Cleaning Company LLC (dba. Twin Cities Cleaning)(“Twin Cities Cleaning,” “we,” “our,” and/or “company”) values the privacy of individuals who use our website and related online services (collectively, our “Services” or “Platform”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from users of our Services (“Users”, “you”, and/or “your”). By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service.
Cookies. We and third-party partners, such as analytics and advertising partners, may collect information using cookies or similar technologies. Cookies can be cleared at any time from your internet browser settings. Please review your web browser's "Help" file to learn the proper way to modify your cookie settings.
Google Analytics. We use third-party service providers such as Google Analytics to monitor and analyze the use of our websites. We do this to track visitor behavior patterns such as the number of visitors to the various parts of the site and interactions with the site.
Short Message Service (SMS). When you opt-in to our SMS service, we may collect your phone number, your name and contact details (if provided), message content you send to us, and other relevant information necessary for the SMS services.
Website Comments. There may be an ability to submit comments on particular articles or pages on our website. When comments are submitted, you are entitled to use aliases or information that completely hides your identity. When a comment is submitted, the relevant details (name, email, website) that you provide are stored. These details are stored so that we can display your comment back to you, and to anyone viewing the comment sections on the site. We do not verify information entered nor do we require verification.
We use the information we collect to provide you with our Platform, process your payments, and communicate with you about our Services. Additionally, we may use your information:
To provide, maintain, improve, and enhance our Services;
To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
To send you email, text messages and push notifications;
To facilitate transactions and payments;
To find and prevent fraud, and respond to trust and safety issues that may arise;
For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency;
For other purposes for which we provide specific notice at the time the information is collected.
We take the security of your data seriously. To protect your personal information, we implement reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
By opting into our SMS communication service, you agree to receive SMS messages from us at the phone number you provided. You confirm that the number you provided is your own and that you have the authority to agree to receive messages at this number. You can opt out of receiving SMS messages from us at any time by replying STOP to any message. For assistance or to manage your communication preferences, reply HELP.
While we do not currently offer automated tools for you to view, update, or delete your personal information, you may contact us at info@twincitiesclean.com for any related requests.
For any questions or concerns regarding your privacy, please contact us at info@twincitiesclean.com.
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information:
With trusted third-party service providers who assist us in operating our Platform and processing payments.
With service providers who assist in carrying out SMS services.
When required by law or to protect our rights and safety.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.